What to Do in the First Hours

Families in Wausau often call us with the same quiet questions in the first hours. Here are honest answers, so you know what happens next.

“What do I do right now?”

Care for the living first. Make sure everyone is safe. If someone is in crisis, call or text 988, any hour.

“Do I need to call anyone official?”

Yes — law enforcement and the medical examiner will complete their work before anything else. Let them finish, and do not disturb the scene.

“Should I start cleaning?”

No. Please do not. The scene can carry serious biological hazards, and handling it yourself can leave lasting harm. This is trained, protected work.

“When should I call you?”

Whenever you are ready — there is no rush and no pressure. We answer 24 hours a day, and we will carry the cleanup, the paperwork, and the coordination from there.

If you are facing this right now, you do not have to decide everything alone. Call Northwoods Bio Recovery at (715) 601-2898 — a real person answers, 24 hours a day.